Welcome to Lovural. Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website.
1. Information We Collect
We may collect the following information:
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- Personal details (name, phone number, email address, shipping/billing address)
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- Payment details (processed securely via third-party providers)
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- Order history and preferences
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- Website usage data (cookies, IP address, browser type)
2. How We Use Your Information
We use your information to:
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- Process and deliver your orders
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- Communicate order updates and customer support
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- Improve our website and services
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- Send promotional offers (only if you opt in)
3. Sharing Your Information
We do not sell your personal data. We may share your data with:
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- Payment gateways
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- Delivery/courier partners
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- Service providers (website hosting, analytics)
4. Cookies
We use cookies to improve your browsing experience. You can disable cookies in your browser settings.
5. Data Security
We take reasonable measures to protect your personal information. However, no online system is 100% secure.
6. Your Rights
You can:
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- Request access to your data
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- Ask for corrections or deletion
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- Opt out of marketing messages
7. Contact Us
For any questions:
Email: info@lovural.com
Whatsapp: +94758505778